Shipping policy
Hot Rod Riderz — Shipping & Booking Policy
Thank you for rolling with Hot Rod Riderz! Because we offer both unforgettable experiences and official gear, our policy is split into two sections: Tour Bookings (Services) and Merchandise (Physical Products).
1. Tour Bookings & Experiences (Services)
Our hot rod tours are fully digital services, meaning nothing physical is shipped to your house to confirm your ride.
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Delivery Method: Instantly upon successful checkout, you will receive a Booking Confirmation Email containing your digital tickets, tour date, time, meeting location, and safety checklist.
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Shipping Fees: There are zero shipping or handling fees applied to tour bookings.
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What to Bring: You do not need to print your confirmation. Just show the digital ticket or QR code on your phone when you arrive for your tour, along with a valid ID.
⚠️ Tour Cancellation & Rescheduling: Need to change your ride time? Please review our [Cancellation Policy] or contact us at least 48 hours before your scheduled tour to reschedule or request a refund.
2. Hot Rod Riderz Merch (Physical Products)
Want to grab some official gear? To ensure top quality, all of our apparel and merchandise are printed on demand and shipped through our partner, Printful.
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Print-on-Demand Processing: Because items are custom-made just for you when you order, please allow 2–5 business days for production before your order actually ships.
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Shipping Speeds: Shipping times depend entirely on the carrier and your location. Because fulfillment is handled by Printful, we cannot influence or speed up the shipping and transit times once the package leaves the facility.
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Tracking Your Gear: The moment your items are printed and handed over to the courier, you will receive an automatic email with a tracking link so you can follow its journey.
| Shipping Region | Estimated Transit Time (After Production) |
| Domestic / Local | 3–5 business days |
| International | 5–15 business days (Rates calculated at checkout) |